Quality Management

Implementing ISO 9001:2015 Quality Management System (QMS) will help you identify and address risks, control key processes of the business that can ultimately lead to improved business performance and customer satisfaction.

What is ISO 9001:2015?

ISO 9001:2015 is the most widely-recognised Quality Management System standard in the world and is designed for businesses of all sizes and sectors. It outlines ways to achieve, as well as benchmark, consistent performance and service. ISO 9001:2015 gives external recognition and shows potential customers that you take quality seriously.

Benefits of ISO 9001:2015

ISO 9001:2015 helps you to assess the context of your organisation. This will help you to understand who is affected by your work and what they expect from you, enabling you to set objectives and identify new business opportunities. ISO 9001:2015 encourages you to meet customer needs on a consistent basis. It motivates staff morale and engages employee participation in improving operational performance and efficiency.

Gaining ISO 9001:2015 certification

To gain ISO 9001:2015 certification, you need your leadership’s commitment to quality management and engage the whole business with good internal communication. Compare your existing quality systems and business processes against the ISO 9001:2015 requirements. Create ISO 9001:2015 awareness in the organisation and encourage staff to train as internal auditors. Manage the defined processes through internal audits and management reviews.

We can help you you design, develop and implement quality management principles in accordance with the ISO 9001:2015 standard. We will also help you select a UKAS accredited certification body to audit your QMS. We will assist your business in stage 1 and stage 2 audits until you successfully receive your ISO 9001:2015 certification. After certification our clients continue to use our services to support and maintain their ISO 9001:2015 system and assist with their surveillance visits from the certification body.

Intranet Quality Management System

We can help you to design and setup an Intranet Quality Management System that enables your workforce to view documents over the internet but restricted to your business network only. This is an effective way to communicate essential policies, processes and other documents to your workforce.